In the video, we show you how you can book a roaming package.
Our customer portal provides you all the tools to conveniently book and manage roaming data packages. The activation of the respective packages is carried out immediately after receipt of payment.
(The package rates have changed in the meantime, new video follows also in English)
Are you abroad and want to book a new roaming package?
It is not possible to book in advance. Only when the current package has been used up can you add another one. Then you can book a new roaming package via the link http://18.104.22.168/roaming. You do not need Internet access to do this and can therefore book a roaming package offline. The link only works if you are connected via mobile data and with our SIM card. The link does not work in the WLAN, but you can log in to the customer portal as usual and proceed as described below.
Book a roaming package in 5 steps:
1. Navigate to your Cockpit in the customer portal.
2. In the Cockpit, click on Roaming for the SIM card you want:
3. Click on the "Add Package" button:
4. Select your desired package and click "Next".
5. Confirm your selection:
Make sure that roaming is enabled on your terminal:
1. settings menu
2. select mobile data
3. select mobile data options
4. activate data roaming