Supportcenter
English
German
English
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
+41 44 500 49 55 (Mo-Fr 9.00-11:30 13.00-17.00)
Knowledge base
Digital Republic Flat
Information about Digital Republic Flat
15
How do I activate my SIM card?
How can I order an additional SIM card?
How do I adjust my speed profile?
Is the SIM card usable abroad?
How much does a Digital Republic Flat SIM card cost?
See all 15 articles
Digital Republic Flex
Information about Digital Republic Flex
13
How are costs for the data subscription charged?
How can I activate my SIM card?
Which languages does the customer portal support?
After registration (input of email and password) I do not receive a confirmation email to validate my email address.
What happens to my personal data?
See all 13 articles
Technical Support
Connectivity & SIM card
11
Does the prepaid SIM card support an SMS or voice function?
What requirements must have the device in order to use the SIM card?
Can the SIM card be used for several IoT devices?
How do I block my SIM card?
Where can I find the SIM number (ICCID number)?
See all 11 articles
APN Configuration
12
APN Configuration: Android devices
What is an Access Point Name (APN)?
APN Configuration: Huawei devices
APN Configuration: Apple devices
APN Configuration: Reolink Go
See all 12 articles
Subscription Service
Subscriptions
15
How can I manage, deactivate or pause my subscription in the cockpit?
My data package is often used up after only a few days. What can I do?
What exactly can be purchased or viewed on the customer portal?
My data package was used up very quickly.
I have used up data, but see no change in the customer portal.
See all 15 articles
API
General
3
Why an API?
Who is the API for?
Where can I find the API documentation?
Help Desk Software
by Freshdesk
