Supportcenter

General information 16

• How are costs for the data subscription charged?
• How can I order an additional SIM card?
• How much does a Digital Republic Flat SIM card cost?
• How do I cancel my subscription?
• Can I also make phone calls and send SMS ?

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Your contract 4

• What happens to the SIM card when the contract is terminated?
• Under what conditions can Digital Republic terminate the contract with immediate effect and without compensation?
• From when did a contract come to be concluded?
• Can Digital Republic cancel the contract?

Activation of your SIM card 3

• How do I activate my SIM card?
• After registration (input of email and password) I do not receive a confirmation email to validate my email address.
• Why do I have to submit an identification document (ID or passport)?

Roaming 4

• Is the SIM card usable abroad?
• Does the SIM card offer smooth connectivity at border crossings?
• How can I buy roaming data packages?
• Roaming does not work on my device