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Popular topics
Subscription
Activation, verification and termination.
Introducing subscription
12
Which tariff suits me?
Which network is used by DR SIM cards?
How much does it cost to switch to Digital Republic?
Which languages does the customer portal support?
Can I also order a subscription for my minor child?
See all 12 articles
Phone Number
5
Can I choose my new phone number myself?
How can I take my existing phone number with me?
How long does it take to transfer a phone number?
What is the status of my number transfer?
What can I do if my number transfer has been cancelled?
Activation
5
How do I activate my SIM card?
The ICCID of the SIM is not beeing accepted
Why do I have to choose a subscription?
When is the SIM card activated?
My SIM card has not been activated
Verification
3
How do I perform the ID check?
Why do I need to perform verification?
Why do I have to verify again as an existing customer?
Unsubscribe
4
How can I cancel/terminate my subscription?
How can I cancel my subscription and keep my phone number?
What happens to the SIM card when the contract is terminated?
Under what conditions can Digital Republic terminate the contract?
Is something unclear?
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