Online-Shop (4)
All information about the ordering process.
Our services (5)
Voice, 5G, eSIM, roaming and everything that goes with it.
Subscription (6)
Step by step to the activated SIM.
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Which tariff suits me?
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How much does it cost to switch to Digital Republic?
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Can I also order a subscription for my minor child?
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Can I choose my new phone number myself?
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How can I take my existing phone number with me?
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How long does it take to transfer a phone number?
Customer Portal (6)
All the information you need to easily manage your devices.
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How do I get to my customer portal?
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Where can I find the SIM number (ICCID number)?
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Where can I find the SIM phone number?
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How can I manage, deactivate or pause my subscription in the cockpit?
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What does an upgrade or downgrade of my subscription do?
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How does the automatic renewal work? (Activation/Deactivation)
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Which payment methods are supported for the customer portal?
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How can I add/change my Payment Method?
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Why is my credit card not being accepted?
Smartwatch (3)
Everything about our smartwatch option.
Technical Support (7)
When your devices do not want to work like you.
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Is there a Digital Republic app?
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My data package was used up very quickly.
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Why do I not reach the specified Internet speed?
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Can I transfer a SIM card to another person?
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How do I receive my eSIM activation code?
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How do I get a new eSIM? (Existing eSIM customer)
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Security Advice for RouterOS
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Flat Subscription APN configuration: Android devices
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Flat Subscription APN Configuration: Apple devices
Return & Warranty (1)
If something should go wrong.
