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Popular topics
Customer Portal
General information about the customer portal
11
Why do I have to choose a subscription?
My data package was used up very quickly.
What exactly can be purchased or viewed on the customer portal?
I have used up data, but see no change in the customer portal.
Which languages does the customer portal support?
See all 11 articles
Add SIM Card
1
How can I add another SIM to my account?
SIM card info
6
Can I also make phone calls and send SMS ?
Where can I find the SIM number?
Can I manage multiple SIM cards from the same account?
Where can I view/change the SIM details?
Can emergency calls be made with Digital Republic SIM cards?
See all 6 articles
Manage subscription
6
How can I manage, deactivate or pause my subscription in the cockpit?
How do I adjust my speed profile?
Can I suspend my subscription?
What happens to the data packages if I have not selected a (automatic renewal) subscription?
What does an upgrade or downgrade of my subscription do?
See all 6 articles
Add Roaming
3
How can I buy roaming data packages?
Does the SIM card offer smooth connectivity at border crossings?
Roaming does not work on my device
Payment and Invoice
1
How can I change my Payment Method?
Is something unclear?
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