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All the info you need to easily manage your devices.
How do I get to my customer portal?
Where can I find the SIM number (ICCID number)?
Where can I find the SIM phone number?
Where do I see the remaining roaming credit?
What are value-added services?
How can I manage, deactivate or pause my subscription in the cockpit?
What does an upgrade or downgrade of my subscription do?
How does the automatic renewal work? (Activation/Deactivation)
How do I add a new data package?
How do I add a roaming package?
See all 7 articles
Invoice & Payment
Which payment methods are supported for the customer portal?
How can I add/change my Payment Method?
Why is my credit card not being accepted?
Where can I find my monthly/annual billing receipts?
What value-added services are available and how do I activate/deactivate them?
Requirements for voice roaming and value-added services
How do I activate/deactivate the voicemail?
My SIM card has been stolen/I have lost it
How can I change my password?
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