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Customer Portal
General information about the customer portal
12
Why do I have to choose a subscription?
My data package was used up very quickly.
What exactly can be purchased or viewed on the customer portal?
I have used up data, but see no change in the customer portal.
How do I get to my customer portal?
See all 12 articles
Add SIM Card
2
How can I add another SIM to my account?
Request number porting after a cancellation
SIM card info
7
Where can I find the SIM number (ICCID number)?
Where can I find the SIM phone number?
Where can I view/change the SIM details?
Can I manage multiple SIM cards from the same account?
Where can I find the PIN and PUK of my SIM card?
See all 7 articles
Add Roaming
4
How can I buy roaming data packages?
Does the SIM card offer smooth connectivity at border crossings?
Roaming does not work on my device
Where do I see the remaining roaming credit?
Payment and Invoice
2
How can I add/change my Payment Method?
How can I remove my payment method from the customer account?
Is something unclear?
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