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Customer Portal
Manage profile, services and settings.
General
16
Where can I find the SIM number (ICCID number)?
Why do I have to choose a subscription?
How can I add another SIM to my account?
Where can I find the SIM phone number?
I have used up data, but see no change in the customer portal.
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Manage subscription
12
How can I manage, deactivate or pause my subscription in the cockpit?
How can I use voice abroad or for calls/SMS to abroad? (Voice Roaming)
How can I buy roaming data packages?
How do I adjust my speed profile?
How do I block my SIM card?
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Invoice & Payment
1
Where can I find the subscription statements in the customer portal?
Enable/disable services
4
Requirements for voice roaming and value-added services
How can I activate value-added services?
Voicemail
5G connection for existing customer
Customize settings
1
How can I change my password?
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