As soon as you want to transfer your existing number to a new mobile provider, the porting date is always set by the current mobile provider. Unfortunately, we cannot directly influence the porting date. This is solely dependent on your current mobile provider, as they are currently still in "possession" of the number. Only they know your current contract conditions and thus the permissible porting date/cancellation date.
How long does it take to transfer a phone number?
There are usually several working days/weeks between placing the order and the effective number porting. Below you can see the approximate duration of a number porting.
Phone number transfer process: | Prepaid (credit) | Postpaid (monthly payment) |
Order placement | ||
1. Order placement (Porting request is sent to the old provider) | + 1 Workday | + 0 Workday |
2. Order processing (Porting request will be reviewed by the old provider) | + 3 Workday | + 3 Workday |
3. Order confirmation (Porting request is confirmed by the old provider) | + 1 Workday | + 1 Workday |
Approximate time for order placement : | = 5 Workday | = 4 Workday |
Number porting | ||
4. porting confirmation (Porting date/cancellation date will be communicated to the customer by e-mail). | + 0 Workday | + 0 Workday |
5. porting duration (Effective duration until takeover/termination) | + 3 Days | + 60 Days (Ende Vertragslaufzeit)* |
6. effective start date Total: | = 8 Workday | = 64 Workday |
* The notice period may differ depending on the provider and contract.
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