Connectivity & SIM card

Does the prepaid SIM card support an SMS or voice function?
No, the SIM card is only intended for using IoT devices and cannot be used for voice and SMS/MMS communication. However, it is possible to send SMS messages...
Fri, 15 Jun, 2018 at 6:54 PM
What requirements must have the device in order to use the SIM card?
The device must have a slot for SIM cards and be equipped with a 3G or 4G LTE module.
Wed, 11 Dec, 2019 at 1:18 PM
Can the SIM card be used for several IoT devices?
The SIM card can be used any time in another device. Additional SIM cards can be ordered soon via the customer portal.
Fri, 15 Jun, 2018 at 10:06 PM
How do I block my SIM card?
Contact us if you want to have your SIM card blocked and request a replacement card. Please open a support ticket or send us an e-mail to
Wed, 1 Jan, 2020 at 5:49 PM
Where can I find the SIM number (ICCID number)?
The SIM number is located on the front of the SIM card and has 20 digits. It's above the bar code, starting with 894101. We need the last 14 numbers. ...
Fri, 15 Jun, 2018 at 10:03 PM
Does the SIM card have a negative effect on power consumption and system performance?
With some devices, the use of the mobile connection can have a negative effect on battery performance.
Fri, 15 Jun, 2018 at 10:08 PM
Is also LTE-Cat. M available?
No, at this time LTE-Kat. M is not supported.
Fri, 15 Jun, 2018 at 10:09 PM
Does the SIM card offer smooth connectivity at border crossings?
Yes. Whenever the border between two countries is crossed, the SIM card allows smooth connectivity. But this only works on the standards 2G and 3G. NB-I...
Mon, 8 Oct, 2018 at 9:00 PM
How secure is the data connectivity with my SIM card?
The SIM card complies with the security standards of the GSM Association. The customer acknowledges that despite all efforts, the use of technologies and th...
Fri, 15 Jun, 2018 at 10:11 PM
Is it possible to access devices via the Internet via IP address, DynDNS or VPN?
In principle: An architecture is recommended in which the device in which the SIM card is installed establishes a connection to a server and transmits data ...
Thu, 23 Jan, 2020 at 10:53 AM