At the moment, we can only activate your eSIM profile with a unique QR code. This means that your end device must have a camera. The activation of an eSIM profile for devices that do not have a camera is only possible via a digital eSIM procedure based on the eID and IMEI and is not yet supported by us. Analogous to the ICCID, the eID describes the serial number of the eSIM embedded in the device. You can find the eID on your device under Settings in the Device Info menu.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article
Erhalte Unterstützung von unserem Heroes-Team.