The "Load eSIM" or "Switch to eSIM" button cannot be selected

Modified on Tue, 13 Dec 2022 at 11:05 AM

The subscription must be active for you to be able to use the eSIM functions. This means that a follow-up package must be selected via "Manage subscription". You can find out exactly how to manage your subscription here: How can I manage, deactivate or pause my subscription in the cockpit?

Konnte dein Anliegen noch nicht gelöst werden?