The subscription must be active for you to be able to use the eSIM functions. This means that a follow-up package must be selected via "Manage subscription". You can find out exactly how to manage your subscription here: How can I manage, deactivate or pause my subscription in the cockpit?
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article