Navigation in the customer portal
You can cancel your subscription at any time at https://connect.digitalrepublic.ch/dr. Make sure that your automatic subscription renewal is deactivated. Ac...
Tue, 17 Mar, 2020 at 2:42 PM
Your subscription may be configured too small. In the customer portal you can adjust the subscription at any time and select larger data packages.
Fri, 15 Jun, 2018 at 6:56 PM
In the customer portal, data packages can be purchased and the SIM cards managed. Furthermore, you can: Download receipts/invoices Change payment informat...
Fri, 15 Jun, 2018 at 10:05 PM
Currently German and English are supported on the customer portal. More languages will be added at a later stage.
Fri, 15 Jun, 2018 at 10:26 PM
The cockpit available in the customer portal offers all customers the ability to manually manage their existing subscription to Digital Republic Flat. ...
Thu, 2 Jan, 2020 at 9:40 AM
Please check whether your mobile device is using data in the background. This can be caused, for example, by open programs or update processes. If you u...
Fri, 5 Jul, 2019 at 2:46 PM
It can take several minutes before the current data volume is displayed in the customer portal.
Fri, 15 Jun, 2018 at 10:13 PM
If the SIM card is inactive, you can purchase a data package through the customer portal. Afterwards, the subscription is configured for automatic renewal. ...
Fri, 15 Jun, 2018 at 10:22 PM
We regret to inform you that it is not possible at this time to temporarily pause the 30-day subscription period and continue the residual at a later date.
Mon, 10 Feb, 2020 at 8:18 AM
When you register your SIM card, you will receive a free data package. To ensure that your device remains connected to the Internet after the data packet ex...
Mon, 20 Aug, 2018 at 5:50 PM