Subscriptions
You can cancel your subscription at any time at https://connect.digitalrepublic.ch/dr. Make sure that your automatic subscription renewal is deactivated. Ac...
Tue, 17 Mar, 2020 at 2:42 PM
Your subscription may be configured too small. In the customer portal you can adjust the subscription at any time and select larger data packages.
Fri, 15 Jun, 2018 at 6:56 PM
In the customer portal, data packages can be purchased and the SIM cards managed. Furthermore, you can: Download receipts/invoices Change payment informat...
Fri, 15 Jun, 2018 at 10:05 PM
Please check whether your mobile device is using data in the background. This can be caused, for example, by open programs or update processes. If you u...
Fri, 5 Jul, 2019 at 2:46 PM
It can take several minutes before the current data volume is displayed in the customer portal.
Fri, 15 Jun, 2018 at 10:13 PM
If the SIM card is inactive, you can purchase a data package through the customer portal. Afterwards, the subscription is configured for automatic renewal. ...
Fri, 15 Jun, 2018 at 10:22 PM
When you register your SIM card, you will receive a free data package. To ensure that your device remains connected to the Internet after the data packet ex...
Mon, 20 Aug, 2018 at 5:50 PM
The scale used for the design of the retrievable data volume is 1kByte.
Fri, 15 Jun, 2018 at 10:14 PM
If no automatic renewal (subscription) of the data package has been selected, the credit expires after its validity period and the service can no longer be ...
Fri, 15 Jun, 2018 at 10:23 PM
Upon termination of the contract, the SIM card becomes invalid, the credit (data package) expires and the telephone number and other addressing elements are...
Fri, 15 Jun, 2018 at 10:15 PM