Why do I need to perform verification?

Modified on Tue, 13 Dec 2022 at 02:20 PM




We would like to apologize in advance for this inconvenience, and thank you for your trust. As a provider of telecommunication services we are subject to the regulations of the Federal Office of Communications (OFCOM), we have to ask for an identification document for the registration of your SIM card. You can find further information here.


We may only accept the following identification documents for verification:


SymbolRegion/CountryPassportIdentity card
Switzerland / Liechtenstein
:check_mark::check_mark:
USA
:check_mark::check_mark:

EU countries

(Member state of the European Union)

:check_mark::check_mark:

No EU countries

:check_mark::no_entry: 

All other countries


:check_mark::no_entry:


In addition, the following documents are accepted:

  • Swiss alien's identity cards of all categories (except N)
  • Diplomatic identity card


We will keep your documents strictly confidential and will not pass them on to third parties.


Konnte dein Anliegen noch nicht gelöst werden?