My package hasn't been delivered

Modified on Thu, 8 Dec, 2022 at 11:22 AM


We ask for your understanding, should the shipment not take place on time. Since various agencies are working together on the delivery of your SIM card, a delay can unfortunately not be ruled out.


Our SIM cards are usually sent within 1-2 days by Swiss Post. 


If the SIM card has not arrived after more than 5 days, please open a support ticket.


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