How can I activate the voice option?

Modified on Wed, 15 May 2024 at 03:04 PM




Here you can find out how to activate the voice option. With the Digital Republic Voice Option, you can now use our SIM cards to make outgoing calls and send unlimited text messages to all Swiss providers. (Except abroad) - More information:


Here you will learn how to activate the voice option. Thanks to the Digital Republic Voice option, you can now also make outgoing calls and SMS with our SIM cards - unlimited to all Swiss providers. (Except abroad) - More information:  What is the Voice Option


You can also use the Flat Mobile subscription, which already includes the Voice option. See: Flat Mobile


How can I use the Voice Option as a new customer?


For physical SIM cards, the voice option is not offered. Therefore, you would have to order the Flat Mobile subscription for this. However, if you do not want the Flat Mobile, you can order a data-only SIM card, and when activating online, use the voice option for a fee.


How can I use the Voice Option as an existing customer?As an existing customer, you have the option of using the voice option with your existing SIM card. If your Digital Republic data SIM card is active, you can proceed as follows:


  1. Log in to your customer account. 
  2. Next, click on "Manage" for the SIM card in question.
  3. On the next page, click on "Change".
  4. Scroll down and check the Voice option. (Answer the voice option with "Yes")
  5. Finally, click on "Next" and then on "Send".
  6. From then on, you can use the number of your existing SIM card to make calls and send text messages. In order to use the voice option, at least one data subscription must be active.

 

Would you like to port your existing number from another provider?

You can find information here: How can I take my existing phone number with me?


Important:

Please note that if you activate the voice option on your SIM card, your current data package will also be automatically renewed depending on your subscription.

Here is an example:

If you have a Flat 10 subscription for CHF 10 per month that has already been running for 15 days, your Flat 10 data package will be automatically renewed as soon as you activate the voice option in your customer account.


The voice and data options now both have a new term of 30 days.

We will of course charge you pro rata.


Specifically in this case:

  1. Voice option will be added - CHF 8.00 will be charged immediately.
  2. Since voice has been added, your Flat 10 data package will also be renewed - CHF 10 will be charged
  3. However, as your previous data package has not been used up, you will be deducted an amount pro rata - CHF 5 (because you still have 15 days left) will be credited
  4. 10 + 8 – 5 = 13 


The exact composition of the charge and how it is calculated can be found in the last step before you complete your order.



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