Can I change the 2FA method after setup? : ‎ Supportportal
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Can I change the 2FA method after setup?

Modified on Tue, 8 Sep at 7:40 PM



Yes, after the initial setup, you can change your 2FA method at any time in your customer portal.


Here's a step-by-step guide:

  1. First, you need to log in to your customer portal.
  2. Then, click "Account" in the navigation menu on the left.
  3. Now click "Login" and scroll down.
  4. Next, click "Change".
  5. Now select the 2FA method you'd like to use.


Disabling 2FA:
If you'd like to disable 2FA, follow the steps above and select "Standard login" as the new method.


Changing your phone number for 2FA:
If you'd like to change the phone number used for 2FA via SMS, follow the steps above and, instead of selecting a new method, choose "Change phone number". You can then set a new phone number for 2FA and confirm it via an SMS code.

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