If you would like to keep your own phone number, you are of course welcome to transfer it to us.
To do this, you need to specify in the customer portal that you want to keep your phone number after the first step when activating your SIM card.
You can also order your SIM card even if your old subscription with your previous provider is still running.
Once the SIM card arrives at your home, you can proceed as follows:
If you have a subscription with a certain contract period with your previous provider, there are two possible scenarios:
- Your subscription with your existing provider has expired. Then you can activate the SIM card immediately and if you activate the voice option at the end of step one, you can start the transfer in the next steps. In this case we can apply for your number porting immediately. How fast this happens depends on your old provider.
- Your subscription with your existing provider is still running and you want to port your number. Here you have two options:
- You can wait until your minimum contract period has expired and your number will be ported after the expiration of your contract.
- You would like to port your phone number immediately to start your new subscription with Digital Republic. In this case, we will arrange with your previous provider for an early termination and thus for the porting of your number. Please note that there may be a charge from your previous provider. Note: How much does it cost to switch to Digital Republic?