In this article, we explain how you can adjust your subscription in the customer portal.
Here's a step-by-step guide:
- First, you need to log in to your customer portal.
- Once you're logged in to your customer portal, you'll see the overview of your SIM cards / devices. Click "manage" on the affected SIM card / device.
- Then, under "Your subscription", click "change".
Possible adjustments:
- How does automatic renewal work? (Activation/Deactivation)
- How do I add a new data package?
- How do I add a roaming package?
- What value-added services are available and how do I activate/deactivate them?
How can I cancel my subscription?
You can end your subscription at any time as of the end of the package term. Alternatively, you can also cancel your subscription at any time. How can I cancel/end my subscription?
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