Roaming can become a cost trap in the worst case. That's why we try to protect you as much as possible from unwanted costs. Your roaming settings for calls/SMS are therefore deactivated by default and must be activated manually. You can find the costs for roaming on our tariff list. Tariff list
How are roaming calls charged?
For roaming calls, the area code (e.g. +41) and the respective country are always decisive.
| Whereabouts: | Start number: | Target number: | Call type: | Costs: |
| Switzerland | +41 +41 | +41 z. B. +49 | Local call International call | With Voice Option free of charge Outgoing calls abroad |
| Italy | +41 +41 | +39 z. B +41 | Local call International call | Outgoing calls abroad Outgoing calls abroad |
| Germany | +41 +41 | +49 z. B +41 | Local call International call | Outgoing calls abroad Outgoing calls abroad |
Follow these tips to save roaming costs:
- Use Internet services (VoIP) such as WhatsApp Calling, Skype, Threema, etc. to make phone calls. (Note: Wi-Fi calling is not part of VoIP and will be charged at the normal call rate).
- Always connect to a local WLAN if possible. Most locations like hotels, restaurants, airports and many more are equipped with WLAN connectivity. Then deactivate the mobile data/roaming data.
- If possible, disable the auto start of apps. Many apps already play videos or animations while scrolling - for example Netflix, YouTube or Instagram.
- Deactivate the automatic background updates for apps and software updates in the settings.
- Disable voicemail when abroad: How do I activate/deactivate voicemail?
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