With invoice recipients, you decide which email address and which address your invoices are sent to. You can create multiple invoice recipients and assign your subscriptions to the right recipient at any time.

Where do I manage my invoice recipients?

Go to Invoices and open the Invoice recipients tab. There you can see all recipients with their number (e.g. RE-001), email address, billing address and assigned subscriptions.

How do I create a new invoice recipient?

1. In the Invoice recipients tab, click Add recipient.
2. Enter the email address and the reference. These are the only required fields. You can optionally add a note.
3. Click Create recipient.

If you only fill in these fields, we automatically use the customer address we have on file as the billing address. It is shown to you in the window above.

Can I enter a different billing address?

Yes. In the Add invoice recipient window, click Edit next to the address shown. You can then enter the following details:

• Label
• First name and last name
• Company name
• Address line 2 (optional)
• Street and no.
• Postcode and city
• Country

The label appears in the overview after the invoice recipient number. This helps you identify your recipients more quickly.

How does the address appear on my invoice?

The address is built depending on the details you enter. Empty fields are skipped, so no blank lines appear.

All fields are filled in

Company name
Address line 2
First name Last name
Street No.
Postcode City

Only first name/last name and address line 2 are filled in

First name Last name
Address line 2
Street No.
Postcode City

Only company name and address line 2 are filled in

Company name
Address line 2
Street No.
Postcode City

How do I edit an invoice recipient?

Click the pencil icon next to the recipient you want. In the Edit invoice recipient window, you can change all details. Click Save to apply your changes.

How do I move subscriptions to a different invoice recipient?

Expand the invoice recipient. Under Assigned subscriptions, you have two options:

Move a single subscription

1. Click the arrow icon next to the subscription.
2. Select the new invoice recipient.

Move multiple subscriptions at once

1. Click Bulk move.
2. Select the subscriptions you want, or select all of them with the checkbox at the top.
3. Click Move subscriptions and select the new invoice recipient.

Click Cancel to end the bulk move without changing anything.