Value-added services generally describe services that extend our basic connection service. For example, our additional services allow you to make international calls from Switzerland or abroad. Value-added services also include special numbers or SMS services that are used by a company as a service or support hotline.

You can manage your value-added services anytime on the SIM settings page in the customer portal. Note that you need an active voice option.

In order to activate your value-added services, you require an activation command. This command is displayed in the form of a switch and can be operated at any time.

See: How can I use voice abroad or for calls to abroad? (Voice Roaming)

In general, the prices for value-added services are set by the respective service provider. Since these prices are usually quite high, your cost limit per SIM card is set to CHF 100 by default. As soon as your limit is reached, we will inform you by SMS and e-mail and block all value-added services. Please note that this is a soft cost limit. Time lags in the billing system, e.g. for roaming costs, can lead to the actual billing amount being higher than your set cost limit. 

Please contact our support, if you wish to configure an individual cost limit.