Mobile ID is an authentication system used in some countries to identify yourself online or in digital services. It allows users to authenticate with their cell phone and mobile number instead of using traditional usernames and passwords. The mobile ID system is based on linking the cell phone number with a digital ID issued by a trusted provider. The user must first install a special app or service on their cell phone to use the Mobile ID feature.

When using Mobile ID, the user is prompted to enter his mobile number when making an online transaction or accessing a digital service. Subsequently, the user receives an SMS message or a notification on his cell phone, which he must confirm. This confirmation verifies the user's identity and grants access. Mobile ID provides a convenient and secure way to authenticate in digital environments because it is based on the use of a physical device (cell phone) and the user's cell phone number. It reduces the risk of identity theft and fraudulent activities associated with stolen usernames and passwords.

Do we support Mobile ID?

We currently do not support Mobile ID. This means that our SIM cards cannot be set up to use this authentication service. Since our SIM cards are not designed for Mobile ID, registration with this service is not possible using our SIM cards.

Since Mobil-ID is a service of Swisscom, we ask you to contact Mobil-ID directly in case of difficulties: Contact form