How do I activate/deactivate the voicemail? : ‎ Supportportal
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How do I activate/deactivate the voicemail?

Modified on Tue, 8 Sep at 7:40 PM



Voicemail is your answering machine and takes over as soon as you're unreachable. Here's how you can activate/deactivate voicemail.


Procedure:

  1. Log in to your customer account.
  2. Click "manage" on the affected SIM card.
  3. Next, click "Calls".
  4. Now click "change".
  5. You can now activate/deactivate voicemail.


Quick settings via key combinations on your mobile phone:

Turn on voicemail: *145# Call button
Turn off voicemail: #145# Call button


Voicemail settings:
Call voicemail at 076 333 33 33 and press 9 to access the menu. Here you have the following options:

Change greeting (Key 1)
Voicemail password (Key 4)
Voicemail language (Key 5)
Caller information (Key 6)


VVM (Visual Voicemail)
VVM is supported by us. You activate it by sending an SMS to 935 with the text VVM ON. If this doesn't work, we recommend restarting the device and/or resetting the network settings. Note: Resetting the network settings will delete all saved WiFi passwords.


Good to know:
Abroad, voicemail can become an unexpected cost trap, so we recommend completely deactivating voicemail during your stay abroad.

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