How do I activate/deactivate the voicemail?

Modified on Wed, 4 Jan, 2023 at 10:26 AM


The voicemail is your answering assistant and intervenes as soon as you cannot be reached. How to activate the voicemail (only works if the voice option is active). 


Procedure:

  1. Log in to your customer account.
  2. Click on "manage" for the SIM card in question. 
  3. Next, click on "Voice settings".
  4. Now click on "change". 
  5. Now activate/deactivate the voicebox.
  6. Finally, click on "confirm" at the bottom right.
  7. Quick settings via shortcuts on the cell phone:

Quick settings via shortcuts on the mobile phone:


Activate voicemail: *145# Call key

Switch off voicemail: #145# Call key


Voicemail settings:

Call voicemail on 076 333 33 33 and press 9 to enter the menu. Here, you have the following options:


Change greeting text (key 1)

Mailbox password (key 4)

Voice mail language (key 5)

Caller information (key 6)


Call the voicemail on 076 333 33 33 and press the 0 key to enter the help. Now follow the instructions.


Good to know:

When abroad, the voicemail can become an unexpected cost trap, so we recommend that you deactivate the voicemail completely while abroad.

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