You have the option to pause your subscription and the packages that run in 30-day/365-day intervals at any time at the end of the package term, and to reactivate them if necessary. How do I access my customer portal?

How can I adjust/pause my subscription?

You can easily make most of the adjustments via the customer portal. For example, you can activate/deactivate "Automatic data package renewals", make voice settings, activate roaming and much more! Simply click on "manage" for the SIM card/eSIM concerned.

Possible adjustments:

• How does the automatic renewal work? (Activation/Deactivation)
• How do I add a new data package?
  
• How do I add a roaming package?
• What value-added services are available, and how do I activate/deactivate them?

How can I cancel my subscription?

You can cancel your subscription at any time at the end of the package term. Alternatively, you can cancel your subscription at any time. How can I cancel/terminate my subscription?